Everything from Wild Goose Tea is 100% satisfaction guaranteed. If you are unsatisfied with any product purchased in the last 30 days, please let us know your concerns via email returns@wildgoosetea.com. We’ll do our best to make you happy.
If you have received a damaged or incorrect product, please email us. If we made a mistake, we will pay for the return shipment. However, if the reason for your return is due to personal preference (i.e. you decided green teas are not your cup of tea), you will be responsible for the cost of shipping the item back to us. All items with the exception of sample pouches are returnable. You will have a choice of receiving a store credit, a refund on your credit card, or a replacement.
Our return address is:
Wild Goose Tea
2156 14th St
Port Townsend WA 98368